To Our Valued Customers,
At Eden Spas, your well-being and the well-being of our staff and their families are our top priorities.
Over the past few weeks, we’ve been adjusting and implementing policies, procedures and protocols as it relates to the COVID-19 virus. We’re working hard to keep our showroom as clean and sanitized as possible. We’ve drastically increased the frequency and scope of cleaning and have asked our staff not to come in if they aren’t feeling well. I would respectfully ask you, our valued customer to do the same.
This being said, we have decided to shorten our business hours to 11-4, but shall remain open for 7 days a week. Eden Spas is here for your health and well-being and firmly believes that being open and available for you is of utmost importance. We will keep a close eye on the situation and make changes to our store policy as needed. As of writing this letter, all services are running as normal. Installs are being completed, service work is being done and chemicals are all readily available.
For both convenience and safety of our customers and our staff, we are offering some additional services:
- Book a private appointment by emailing the store at or by calling our showroom at 250-614-1700. During your private appointment, you will have the showroom to yourself with a dedicated Jacuzzi Expert in-store with you.
- Book a virtual appointment by Skype or Facetime with a Jacuzzi Expert. Just set-up a call with one of our experts and we can walk you through all the steps including sending you a personalized quote and helping with an online payment or financing application. Once the model has been selected our team will coordinate the electrical, delivery and installation of your new Jacuzzi.
- We offer free site-inspections and ask that any customers that are home during the appointment stay inside, our Jacuzzi expert will call upon arrival and explain the install process while on-site.
- All water care products are available from our online store at Edenspas.ca with free out of town delivery for orders over $150. In-town orders can be made over the phone (250) 614-1700, through email at or through our website as well at Edenspas.ca. We are offering FREE HOME DELIVERY for ANY sized order within Prince George in 3 business days. Orders are also available for in-store or curbside pick-up.
If you have any questions please don’t hesitate to contact us. We are continuing to monitor the situation and will make changes as needed. Our ownership group is reviewing all guidance from the Federal Government and the Public Health Agency of Canada and is willing to make immediate decisions for our customers, staff and community.
We are committed to making it possible for you to safely add a hot tub, swim spa or in-ground pool to your home.
The Eden Spas Team